Privacy Policy

Introduction

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Gildeas Solicitors' policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Compliance Manager

Gildeas Solicitors is headquartered in Glasgow, Scotland. We are registered as Gildeas Limited in Scotland (Companies House registration number SC365972) and we are registered with the Information Commissioner's Office (ICO) under registration number Z1883265.

We have appointed an internal Data Protection Compliance Manager for you to contact if you have any questions or concerns about our personal data policies or practices. Should you wish, you can contact them using the following details below:

If you are not satisfied with our handling of your queries on data protection, you can call the Information Commissioner's Office on 0303 123 1113 or visit the Information Commissioner's Office to make a complaint.

How we collect and use (process) your personal information

We collect personal information about our customers to provide them with legal services. The information we collect may include:

• Name
• Previous name
• Maiden name
• Current and previous addresses
• Photographs
• Date and place of birth
• Nationality
• Marital status
• Financial information
• Bank account numbers
• National insurance numbers
• Pension account details
• Driving license
• Passport numbers
• Tax reference numbers
• Email addresses
• Family member details including next of kin, medical history, financial history and any other information that you may provide/be required to provide to comply with regulatory and statutory requirements and to provide you with the legal services.

We may not deal directly with children (those under the age of 16). We must deal with their parent or guardian. The parent or guardian must sign all paperwork and authorisations relating to the information held on the child.

We use the information:

• To record the details of your case in our internal case management systems; and
• To conduct identity verification checks

We may need to have access to your information held by other people, for example doctors, employers and your insurance company. We will seek your consent before we contact them and explain who we are contacting, what information we are requesting and why we need this information.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

How and when we share information with others

Your information may be shared with:

• Statutory agencies like the Ministry of Justice or Law Society of Scotland;
• Motor Insurers Bureau;
• Medical Professionals;
• Lawyers and other legal experts;
• Insurers;
• IT service providers who provide data storage, processing, back-up and retrieval services;
• Sub-contractors or associates who are asked by Gildeas to deliver all or some of the services; and
• Credit checking agencies

Data subject rights

This Privacy Notice is intended to provide you with information about what personal data Gildeas collects about you and how it is used. If you have any questions, please contact us at privacy@gildeas.net.

If you wish to confirm that Gildeas Solicitors is processing your personal data, or to have access to the personal data we may have about you, please contact us at privacy@gildeas.net.

You have a right to request correction of inaccurate information, deletion of information, and to instruct us to stop processing your information. We are obliged to honour such requests as per the regulatory requirements. If you would like more information or would like to make such a request, please contact us at privacy@gildeas.net.

Security of your information

To help protect the privacy of data and personally identifiable information you provide to us, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.

We restrict access to your personal data to those employees who need to know that information to provide services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

We also have our systems independently assessed to ensure we have good security measures in place.

Data storage and retention

Your personal data is stored by Gildeas on its own servers, and in physical forms in our office and at third party backup and archival facilities. We retain data for the duration of the customer's business relationship with us and as per the regulatory data retention requirements. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at privacy@gildeas.net.

Legal Notice

Gildeas Solicitors Limited is a limited company incorporated in Scotland with registered number SC365972.

The Law Society of Scotland

Gildeas Solicitors Limited is regulated by The Law Society of Scotland. We are subject to Law Society rules which cover insurance requirements, requirements about how clients should be dealt with and how client assets are to be protected. All individual solicitors in our business are subject to the Law Society practice rules.

Accessibility

Gildeas Solicitors Limited aims to make our services accessible for all users. This site is W3C validated and conforms to the HTML 5 specification.

Specific advice

The information and expression of opinions that are contained in the site are not intended to be a comprehensive study, nor to provide legal advice and should not be treated as a substitute for specific advice concerning individual situations.

Liability

Gildeas Solicitors Limited accepts no responsibility for any loss or liability which may arise from reliance on information or expressions of opinion that are contained in this site.

Links

Links to other sites are provided for information only. Gildeas Solicitors Limited takes no responsibility for material found on them.

Cookie Policy

Gildeas Solicitors uses cookies on this website. By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you, acting as a sort of "bookmark" within the site.

Cookies can be "persistent" or "session" cookies. Session cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages. By default, web pages really don't have any 'memory'. Cookies tell the server what pages to show the user so the user doesn't have to remember or start navigating the site all over again.

Persistent or tracking cookies are also employed to store user preferences. Many websites allow the user to customize how information is presented through site layouts or themes. These changes make the site easier to navigate and/or let the user leave a part of the user's "personality" at the site.

How Gildeas uses cookies

When you use and access our website, we may place several cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. For description of the cookies we use, please see Google's cookie usage information.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages may not display properly.

Where can you find more information about cookies

You can learn more about cookies at the following third-party websites:

• All About Cookies
• Network Advertising Initiative